Saturday, September 27, 2014

Personal Blog: FAULTY GOODS, GOT MY MONEY BACK!!!

A while ago I told you about a Chinese mobile phone of mine that developed a fault and the fact that the Amazon Marketplace business (WMicroUK) who sold it to me decided not to honour the 1 year warranty that I purchased it with ignoring my emails and any interventions from the Amazon team.

The Phone itself was pretty solid it just developed a touch screen fault which I expect is reasonably common.

Well after about 3 months I finally just got the confirmation through from the credit card company telling me that they accepted the chargeback and will be refunding the payment. Yeah that is a heck of a long time but for someone on a very tight budget the outlay for the phone (£130) was a lot of money even though in theory it would be a saving over most contracts if it had lasted a year.

If you’re in a similar position having bought something from Ebay, Amazon or other online retailers you need to know your rights. An electronic device is expected to have a certain life before developing faults my phone had only lasted 7 months and it is reasonably that a phone should 1 if not 2 years.


I used these links to help me out and eventually went with the chargeback option hope this helps someone.



You should also have a look at Section 75 which can help.

1 comment:

Charan K said...

your blog is giving very useful knowledge for all, i'm sharing your information to all friends.Do you need cash loan against credit card?.Swipe Your Credit Card And have Immediate cash With Cheapest Costs. Provide Your ID Card Photo Copy As A Document Resistant.Kindly
Click Here