So on I went to see the CSOM at my local Jobcentre. That is
the Customer Services Operations Manager for those who don’t know, I know I
certainly didn’t until a friend who worked in DWP explained things to me. The
reason for setting up the meeting was because CSOMs meet up weekly with the
Work Programme Providers in the area for whatever reason. I thought that CSOM
should know what Seetec is up to.
He listened to my issues though the pad on which he could
make notes remained clean. He advised me to follow through with the complaints
procedure at Seetec and I explained to him how the manager there tried to
circumvent their own complaint procedures by refusing to respond to a written
complaint.
One thing that did seem to get a slight reaction out of him
was when I mentioned Seetec using a mysterious Jobcentre employee to agree with
their decision to refuse to help with the costs of attending interviews. That
got an eye twitch but not much more than that.
That is all that is happening on the soap opera that is my
ongoing Seetec struggles the next update will happen sometime after Monday but
it might take some time as I am preparing for interviews on Tuesday and Friday.
Keep warm people and stay strong.
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